Being 100% human is about sharing, caring, and doing the right thing.

That’s where we rely on our Shared Services team. They work across our business to help us turn big thinking into great results. Success is a team effort here, and everyone plays a vital role in making sure we can deliver on our mission.

A diverse and hard-working bunch, the shared services functions partner closely with the business to deliver best in class service to both our employees and our customers. This means that if you are committed to doing the right thing, stretching yourself to meet and exceed your career aspirations, you’ll be well supported by this inspiring lot;

Join the team and you’ll find...

People

This team spans many different disciplines. They are a collective of true HR professionals who make sure we’re looking after our colleagues, enhancing our capabilities and that we have the right people on board to move us forward. You can expect to find Internal Communication & Engagement, Business Partnering, People Services, People Operations, Talent and Talent Acquisition, Health and Safety and everything in between amongst these teams.

Finance

Be it fully qualified Finance Managers, Accounts Payable or Finance Analysts on their own training journey to becoming fully qualified, these individuals are the ones who help us keep things affordable, yet profitable. And more. They keep us true to our value-player roots and ensure we are delivering cost efficiencies back into the business to benefit our customers.

Procurement

The ethos in this team is simple; Every pound of budget you're spending has been hard earned from our customers, and we need to ensure we're not spending any more money than we have to! Meet the Kings and Queens of negotiation and supplier management, the Procurement team strive to provide the organisation, our customers and our stakeholders with the best possible supply solution in order to meet our strategic objectives.

Legal & Corporate Affairs

Legal experts who tell us just how far we can push the boundaries! This team are small but mighty and roles include everything from Legal Counsels to Data Protection Specialists to Paralegals.

The Corporate Affairs and Regulation team is responsible for managing, building and protecting TalkTalk’s external reputation. The team, in many ways, is the gateway between the company and some key stakeholders - including our regulator Ofcom; governments and politicians; and business and financial journalists.

Defining policy positions, responding to consultations and engaging with national and regional media – it’s all part of the day job for this team. They provide senior counsel to our Executive team and colleagues on regulatory, policy and media developments, and explain their potential impacts on the business.