TalkTalk Group

Our Responsibilities

How we give back.

Our Chosen Charity

Ambitious about Autism
Thanks to our colleagues, customers and suppliers, we’ve raised £3 million in the last 10 years for Ambitious about Autism (AAA). There’s no doubt that technology can open up the world for the children and young people that Ambitious about Autism support.

One of the projects we’ve helped to fund and set up is Talk about Autism – an online support community for families. Today the forum has over 10,000 members and last year it received more than 250,000 visits.

Visit AAA website

Ambitious About Autism fundraising dinner

The Environment

At TalkTalk we take our responsibility towards the environment seriously and we’re committed to doing everything we can to help meet the challenges of climate change.

We believe it’s our duty to keep a close eye on our carbon output. That’s why we have a target to reduce our CO2 intensity by 80% by 2020, which we’re on track to deliver. We also report on all material emission sources that we consider ourselves to be accountable for. As part of our overall commitment to reducing our carbon emissions, we track CO2 emissions from all sources.

This year we retained our ISO 50001 accreditation and renewed our Carbon Saver Gold certification for the ninth year running. As a result of our continued commitment to increase energy efficiency, we have also improved our Carbon Disclosure Project Climate score from D to B.

We want everyone to be able to enjoy the benefits of the digital world and so our corporate social responsibility work focuses on three significant challenges: digital skills, safety and security. There are opportunities to get involved in fundraising and volunteering from day one, and we’ll help you support the cause that matters most to you too.

Digital Skills

All TalkTalk employees are encouraged to volunteer at their local Good Things Foundation centre to help more people learn basic digital skills. We've also created an e-learning course, 'Staying safe in your digital world.'

Digital Skills website

Safety

We’re one of the founders of Internet Matters which helps keep children safe online.

Internet Matters website

Security

Working with Get Safe Online, we ran a Beat the Scammers campaign to help people stay one step ahead of scams and to share the information we'll never ask customers for when we contact them - an industry first.

Get Safe online website

Talking Loneliness

TalkTalk has a long history of leading industry efforts to ensure the internet is a safer place for young people. We are now launching our Talking Loneliness campaign, looking at whether technology should be seen as a source, symptom or solution to tackling the growing issue teenage loneliness.

Talking Loneliness Website

Give Something Back Programme

Our Giving Something Back Programme lets you get involved in a number of different ways:

  • 1 paid day off a year for the Give Something Back activity of your choice, whether that’s fundraising or volunteering
  • Up to 2 additional paid volunteering days, when you choose to take up to 2 days of annual leave to volunteer
  • One-off or regular payroll giving, which is one of the most tax efficient ways of donating to charity