About the Brand Team:
The brand team are accountable for delivering all our multi channel brand campaigns and being the guardians of the brand across all touchpoints, ensuring we are delivering a consistent experience.
Key KPI’s for the members of the brand tam are brand awareness and brand consideration, NPS and brand trust as well as brand recognition driven by consistent creative delivery.
How will I add value in this role?
You will work with our onsite agency team and internal media lead to develop and implement inspiring communication programmes across a range of channels, to meet our objectives. TalkTalk is a challenger brand who operate with small budgets in a big sector – our comms need to cut through and have impact and you need to be able confidently lead the agency to deliver.
You will also support brand partnerships, including our partnership with Global radio to ensure this significant spend is optimised to deliver against targets.
You will support on brand strategy too, from briefing research to developing naming, messaging and positioning strategies. And you will get involved in all aspects of brand development and guardianship including VI and Tone of voice.
It’s a varied role, no two days will be the same, and there’s lots of opportunity to learn.
What do I need in order to deliver this role?
- Experience in delivering multi-channel brand campaigns
- Previous experience in a brand management role
Be great to also have:
- Experience in the telecoms sector
We’re TalkTalk, a challenger brand in the world of Broadband, Phone, Mobile and TV. Our job is to bring the best value connectivity, to everyone. We believe every customer matters, so we offer products and services that are simple, affordable, reliable and fair.
We’ve created a working environment where you can be yourself and give your all. You’ll be called on to out-think the competition and work closely with your colleagues to come up with new ideas, and deliver great results for our customers. This is your chance to make a difference, and great performance will take you far. It won’t always be easy, but it’s always exciting and it promises great opportunities for you, and our business, especially if you’re ready to stand for something.
We value the importance of recognising and rewarding our colleagues at TalkTalk. As well as providing a great range of core benefits such as annual bonus, a company pension scheme and private medical insurance, we also:
- Embrace flexible working
- Support you to achieve your career goals
- Offer income protection and life assurance
- Offer a range of discounts on products and shopping
Location: Soapworks – Salford Quays, Manchester
Start date: ASAP
Salary: Competitive + bonus/benefits