Walking into the office with a smile.

Enjoyment matters.


Walking into the office with a smile.

Enjoyment matters.

Lead Build Assessor & Surveyor

Field Based R0005900
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Fibre Nation are currently recruiting for a highly experienced Lead Build Assessor & Surveyor within our Fibre to the Premise team to own, primarily, the coaching, training and accreditation of the work force, both Direct Labour and Sub-Contract.

The role will be field based, initially within the York and Harrogate areas but not limited to these zones as the work teams diversify. Travel will be necessary to carry out surveys and assessments of field teams, knowledge relating to use of Mobile Elevating Work Platforms is essential and any skills relating to other communications providers overhead network would be highly beneficial.

Future network expansion may lead to the role covering additional locations.

The role is not customer-facing however customer interaction will be necessary on occasion.

This role is an experienced Communications Engineer, Supervisory level role.  A high level of knowledge relating to the current Openreach standards is expected, a willingness to work as part of a team and as a self-driven solo worker is vital to the successful applicant.

Main duties include accountability for the following:

Team Members

  • Reporting of on-site Overhead & Underground Quality Issues
  • Coaching of team members where appropriate
  • Trend analysis and identification of issues/root cause analysis for continuous improvement. Liaison with other team members within FibreNation & subcontractor to prevent reoccurrence
  • Ensure prompt action is taken to prevent recurrence of common problems
  • Act as leader for records of training and accreditation assuring the training records, relevant information and supporting documentation is available and securely stored.
  • Act as primary contact for any Overhead Planning queries
  • Carrying out necessary Accreditations to enable FibreNation team members and/or Sub-Contract labour to meet any other Communications Providers standards
  • Ensuring accurate records are kept in relation to workmanship standards and creating a robust Safety & Quality Audit process along with the Health & Safety Manager
  • Advising Construction Managers of any major safety or quality issues that have the potential to jeopardise the continuation of work
  • Liaison with the Health and Safety Manager in relation to all other aspects of the work team’s quality and safety behaviours


  • Provision of documentation to ensure full recording of any completed accreditations (either success or deferred)
  • Working alongside Senior Compliance and Innovations Manager, Health & Safety Manager and Operations lead to understand necessary support levels, to ensure delivery is unaffected by shortage of skilled team members
  • Interface to Operations Managers to explain scale of any issues
  • Ensuring gaps experienced in our network operations team member skill levels is minimised by tracking and reporting events to relevant decision makers
  • Linking with TalkTalk Legal, FN H&S, FN Operations, FN Commercial for risks to business due to shortage of skilled workforce
  • Escalating training/accreditation cost awareness to relevant Commercial team

Other duties

  • General office administration tasks relating to own works
  • Attendance of meetings to discuss Quality, Training & Accreditation matters
  • Maintenance of Accreditation trackers
  • Working closely with the Health & Safety Manager to ensure all Quality and Safety Standards are maintained and/or enhanced
  • Visiting potential Suppliers to assess reported skill levels in relation to Utilities/Communications safety & QUALITY STANDARDS

Key Skills and Experience:

  • Willingness and ability to learn, coach & assess
  • Microsoft Office applications, specifically Word and Excel
  • Ability to execute works in an independent and efficient manner, escalating issues when necessary
  • Openreach Skilled Assessor in relation to both overhead and underground works
  • Knowledge of underground and overhead utilities networks
  • Training & Accreditation Skills
  • Full UK driving license.
  • Knowledge of The New Roads and Street Works Act, 1991 (NRSWA)
  • Streetworks Qualification Supervisory card holder
  • Knowledge of International Powered Access Federation and Mobile Elevating Work Platforms
  • Understanding of HSG47 and associated guides and practices
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