Posted: Posted 264 days ago

System Analyst

Salford Quays, Manchester

System Analyst - TalkTalk - Manchester

What does a System Analyst role at TalkTalk look like?

A System Analyst's core responsibility is to turn high-level solution designs and the associated set of user stories into low level artefacts to be used by developers and testers to ensure that our software systems meet the customers'€™ requirements (user story acceptance criteria).

Having defined the methodology that their team will follow the System Analyst then works with the developers and testers to create software systems that meet the low-level artefacts they produced, deliver the desired behaviour and conform to architectural blueprints.

What will my role look like?

This role is senior level and is key within TalkTalk. Ideally, we need someone with a technical background (C# or SQL) who can come in and understand the existing systems & their capabilities.

Work will come in from the wider business and you will need to dive into high level documents, analyse and pick them apart and create estimates. You'€™ll need to look at dependencies and resource, and from there will create a backlog and map out work for the next release.

You'€™ll work with the delivery teams to identify innovations and improvements to systems and delivery processes and will help to define and promote best practices for software development within the department. Technical leadership will be a key part of your role in the delivery team across the full SDLC; being the point of contact for escalations or blockers and helping to coach and mentor the developers and testers in finding their own solutions.

Engaging early on with solution designers will be important as you will need to help steer them in the right direction and work with them as well as Business Analysts to understand the business requirements and produce high-level solution designs

What will help me to be successful in this role?


  • Sound knowledge of Software Development Life Cycle
  • Experience of producing low level artefacts for use by developers & testers
  • Technical background (ideally C# or SQL)
  • Good knowledge of APIs
  • Solid OOP principles
  • Experience of Waterfall / Agile Delivery models


  • Excellent Problem-Solving Skills
  • Strong collaborative team worker
  • Strong coaching and mentoring skills
  • Strong presentation and communication skills
  • Ability to communicate at all levels
  • Ability to work on own initiative
  • Excellent attention to detail

About TalkTalk

We'€™re TalkTalk, a challenger brand in the world of Broadband, Phone, Mobile and TV. Our job is to bring the best value connectivity, to everyone. We believe every customer matters, so we offer products and services that are simple, affordable, reliable and fair.

We'€™ve never been afraid to shake things up. It'€™s been a way of life for us ever since we were founded. We'€™re proud of what we'€™ve achieved '€“and we want to keep on pushing the boundaries. So today we'€™re putting our focus on customers and technology like never before. After all, the better our technology, the better placed we'€™ll be to get things right first time for the millions of people who count on it.

Our plans for the future are exciting, and not just for us. If you'€™ve got ambitions as big as our own, you can help to revolutionise our business. And right now, that'€™s got to be the biggest reason to get on board.

What we can offer you

We'€™re big on giving people a choice about how they work at TalkTalk. That'€™s why we'€™re embracing what we call '€˜next generation ways of working'€™. Put simply, we'€™ll give you a real say about how, when and where you work '€“ and all the tools you need to do it.

We want everyone here to have an impact; to have a voice. To be part of something big. To be part of something new. In every role, in every team, people here are given a say. What can we do better? How can we simplify things for our customers? Where next? What next? How can we get where we want to be? And when can we get there?

We'll get the best out of you so you can do great things for our customers.

You'€™ll join a pacy, dynamic and innovative environment where collaboration is the norm and development opportunities are everywhere. We want to help you to do your best work and have your biggest impact. Your development will always be led by you, supported by your line manager and backed by the business.

As well as providing a great range of core benefits such as annual bonus, a company pension scheme and private medical insurance, we also:

  • Embrace flexible working as well as work from home opportunities
  • Support you to achieve your career goals
  • Offer income protection and life assurance
  • Offer a range of discounts on products and shopping

Please apply below if interested

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