"Put your ideas across as there is a great collaborative vibe about TalkTalk and I feel like I’ve been empowered by both mangers"
What have been your key career learnings?
Preparation is key and every failure is a learning curve! When I applied for my current secondment I was originally unsuccessful. I didn’t perform very well in my interview…something I was aware of during it! I wasn’t fully prepared but I was really eager to still pursue the role. I was offered the opportunity to job shadow the role after being unsuccessful which showed the hiring manager I was still very much a keen bean. After the Christmas period I was then informed that the person they hired for the role was no longer wanting to take up the position. The hiring manager offered me a 6 month secondment and I really wanted to make my mark. I’ve worked really hard to pick up every element of the role in the short time I’ve been given this opportunity. I’m really happy to say my position on the team has been extended!
What advice would you give to somebody wanting to move into a similar role or considering a career at TalkTalk?
Embrace the culture TalkTalk culture and make yourself known to people. My team joke with me that I seem to know everyone in the building as I’m saying hello to several people each day! Don’t be afraid to really put your ideas across as there is a great collaborative vibe about TalkTalk and I feel like I’ve been empowered by both mangers I’ve had here in TalkTalk to shape what my role looks like and have supported me.
What helps you “Be yourself” at TalkTalk?
My managers and the people around me. I’ve got lots of common ground with a lot of people I’ve been introduced to on my TalkTalk journey; whether it’s a mutual love of RuPaul’s Drag Race and all things Drag, to finding out we’ve been to the same university and even done the same degree! I don’t think I’ve come across many people in TalkTalk that are unapproachable. One of my weirdest moments working here was dressing up as a Spider giving out Halloween treats all in the name of keeping people secure…at the end of the day people were smiling and that’s what I’m all about.