Make sure we’re always known for humility, authenticity and openness.
Every customer matters to us. And that’s not just something we say – it’s something we genuinely mean. It’s why we’re always listening to what our business and consumer customers and stakeholders have to say. It’s why we evolve our products and services to reflect the things they tell us they like, and the things they don’t. And it’s why we always communicate with them honestly and openly. Our approach is winning us real loyalty from the customers we already have, and it’s helping us to grow our market share at a rapid pace.
But we’re big believers that there’s always more that we can do. Which is where you come in. Whether you join us in Sales, Marketing, Brand, Product, Loyalty, Investor Relations, PR or Regulation, you’ll help to embed fairness and simplicity into all that we do. In doing so, you’ll be cementing the sense of pride we all share about what we do – and how we do it.
We’ve long since recognised that there’s a gap in the market for a trusted value champion – that’s helped to shape our success so far. And it’s how we intend to grow our business and further enhance our reputation. It makes this an exciting time to be part of TalkTalk – and of this mission-critical team.